Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Questions about your order?
Please contact me if you have any problems with your order.
Frequently Asked Questions
Custom and personalized orders
I offer laser engraving on items that have enough room for it. Please message me for details with the text or symbols you require. The price varies.
Sizing details
I highly recommend you visit a local jeweler to get professionally sized. It is the correct and proper way. You should also let the jeweler know if you are purchasing a wide band or thin ring.
Wholesale availability
I am happy to provide volume discounts. We currently manufacture and sell to other jewelry stores. If you wish to make your own designs or carry some of our styles, contact us at 213-623-8028 or luxinelle@gmail.com. We also wholesale gemstones including diamonds if you are looking to purchase in quantity. We have lots of references.
Gift wrapping and packaging
Items come standard with a matching box. Example ring will come with a ring box, earrings will come with an earring box etc.
If you wish to include a special message or note, please let me know. I will do my best to accommodate you.
Can I visit your shop?
Yes. We are located in downtown Los Angeles and welcome visitors by appointment only. Please call 213-623-8028 to schedule a visit.